Privacy Policy

This Privacy Policy outlines how the mintbyiw app collects, receives, stores, processes, discloses, transfers, and handles personal data and other information. This Privacy Policy does not apply to information that You provide to or that is collected by any third-party (excluding the group companies, affiliates, and subsidiary companies) through the Platform, and any Third-Party Sites that You access or use in connection with the services offered on the Platform.

Before using or registering on the Platform or accessing/availing of the services made available on the Platform, in relation to mutual fund distribution, stockbroking services, investment advisory services, and KRA/KYC verification ("Services"), please read the Privacy Policy carefully.

By visiting the Platform, You accept and agree to be bound by the terms and conditions of this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use of the Platform, which should be read harmoniously and in conjunction with the Privacy Policy.

We gather and create a variety of data points related to you, with the information that identifies you referred to as "Personal Data." However, this term commitment does not include information that is publicly available or easily accessible. We place great importance on your privacy and are dedicated to safeguarding your Personal Data as a crucial part of our commitment to you.

1. Pre-registration

To access all sections and features of MintByIW App/Portal, registration or disclosure of personal information is required. Upon downloading and installing the app, anonymous visitor data such as usage patterns are collected by us. This data is combined with data from other visitors and used to gain insights and monitor usage of the app only in the areas where our services are currently offered.

2. Registration

In order to use the MintByIW application, you will need to create a registration account and provide a set of Login Credentials comprising a Username and Password.

3. Investment

In order to avail our investment services and begin investing, you will need to furnish us with some more information, including but not limited to:
  • Contact information like your name, father's name, age, email address, etc.
  • Demographic data like your mailing address, pin code, etc.
  • Bank account details with which you intend to invest.
  • Any other documentation required under KYC regulations, such as PAN card details, Aadhar Number, etc.
  • Together, this information is referred to as your "Registration Information".

In order to confirm that the bank account belongs to you, we will require photographic proof of your bank account such as an image of the first page of the passbook or any cancelled cheque.

If you wish to monitor your investments made outside of MintByIW, we will need your Email Id registered with the mutual fund folios. This Email Id will be used to generate and send your mutual fund account statements to your inbox.

In order to provide you with seamless access to your investment information, our systems automatically read your email with the subject "CONSOLIDATED ACCOUNT STATEMENT - CAMS/KARVY Mail back Request". This information is then displayed on the app for you to track. Please note that we only read and open emails with this specific subject and assure you that we do not access any other emails. However, if you prefer not to share your mutual fund registered email with us, you can manually upload your investment-related information on our application to access our services and keep track of your investments made outside our platform.

We adhere to the provisions of relevant laws in India, such as the Information Technology Act 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, to safeguard the confidentiality of your Personal Data.

Advisors associated with us are registered Investment Advisor and serves as an intermediary for providing Investment Advisory and Investment Execution services. To facilitate this, we are required to complete your KYC (know your clients) as per the regulations set by the government and other legal agencies. In this process, your information may be shared, verified, or updated with the respective regulatory agencies in accordance with the applicable regulations at that time. Additionally, for executing investments, your information may be provided to Asset Management Companies, Registrar and Transfer Agents, KYC Registration Agencies, and the Central KYC Registry in compliance with the regulations. Please note that any information shared with such third-party service providers/agencies will be subject to their respective terms and conditions and privacy policies/privacy.

Personal Data

The Personal Data we may collect from you includes:
  • Personal details like name, contact details, residential address, date of birth, identity card/passport/Aadhaar/PAN/Voter ID/driving license, and educational details that you provide us to avail various services.
  • Your transaction history, balances, and payment details to facilitate transfer of money through payment channels provided by National Stock Exchange Mutual Fund Platform/Bharat Stock Exchange Star Mutual Fund Platform/MFU.
  • Financial details such as income, bank accounts, mandates may be required to place orders on BSE/NSE/MFU.
  • Images of documents/photos to provide our products/services.
  • Employment details like occupation, positions held, employment history, salary, and benefits may also be collected for record retention purposes or as required under applicable law including Prevention of Money Laundering (Maintenance of Records) Rules, 2005.
  • Your specimen signature or consent to process your instructions received through our payment and delivery channels.
  • Your opinions provided by way of feedback or responses to surveys or risk profilers, and information obtained from your mobile device like device location, device information (including storage, model, OS version), app notifications, etc., may also be collected.

You hereby agree that we may fetch or update your personal details from government agencies or regulated authorities like KYC Registration Agency's, Central Registry of Securitisation Asset Reconstruction and Security Interest, Asset Management Company's, Registrar and Transfer Agency's, etc.

Storage of Personal Data

Your Personal Data is stored and processed exclusively within India by us. Our data center and systems are equipped with backup and disaster recovery mechanisms located in India.

Sharing of Your Personal Data

We are committed to protecting the privacy of your Personal Data and will not share it without your consent. We may explicitly seek your consent to use or share your Personal Data in various processes, applications, or product offerings. In our business and operational processes, we share data only on a partial and "need-to-know" basis with designated personnel, partners, or service providers. However, we may share your data with competent legal, statutory, regulatory agencies, authorities, partners, or service providers acting on our behalf in the following cases:

  • Only to enable the delivery of the products or provision of the services that you have availed of, strictly on a "need-to-know" basis and subject to applicable laws.
  • When it is directed or required by legal, regulatory, statutory, or governmental authorities under applicable laws or regulations through a legally obligated request.
  • When it is required by financial institutions to verify, mitigate, or prevent fraud or to manage risk or recover funds in accordance with applicable laws or regulations.

When investing through the MintByIW Platform & App, which acts as an intermediary, you also become a customer of the Asset Management Companies (AMCs). Your personal and investment information may be accessible to the AMCs, Registrar and Transfer Agents (RTAs), and their service providers. Please note that MintByIW does not have any authority over how they use this information.

Usage of Your Personal Data

We may utilize your Personal Data in our business operations to provide our or our partners’ products or services, subject to applicable laws. This includes the following actions:

  • Facilitating transactions or reporting on them .
  • Conducting research and analytics to offer or improve our services' security and quality .
  • Processing your requests for products/services or any instructions/requests received from you .
  • Sharing updates with you regarding changes to the products/services and their terms and conditions .
  • Investigating any complaints/claims/disputes .
  • Responding to your queries or feedback .
  • Verifying your identity to provide products/services to you .
  • Conducting credit checks, screenings or due diligence checks as required by law .
  • Monitoring and reviewing services from time to time .
  • Conducting financial/regulatory/management reporting and maintaining various risk management models .
  • Conducting audits and keeping records .
  • Offering selective promotions and deals .

Additionally, we use your Personal Data to comply with applicable laws/regulations and/or court orders/regulatory directives received by us.

Purging of Your Personal Data

You have the option to deactivate or delete your MintByIW account at any time by submitting a verification request to MintByIW through its desktop web portal, mobile WAP site, or mobile application, subject to the applicable terms and conditions. Once your account is deactivated or deleted, we will no longer share your data. You can refer to the guidelines given at How to delete your account? However, we will retain your Personal Data for as long as necessary for the purposes for which it was collected, after which it will be disposed of by us, except for any record retention required by applicable laws, including the Securities and Exchange Board of India (Investment Advisers) Regulations, 2013.

Under the PMLA guidelines and Securities and Exchange Board of India (Investment Advisers) Regulations, 2013, transaction logs must be retained for up to five years after account deletion. In the event of any pending legal or regulatory proceedings or receipt of a legal or regulatory directive to retain your Personal Data for a longer period, we may be required to comply with the law and retain your data for an extended period.

Cookie Policy

  • Kindly be informed that a "cookie" is a tiny bit of data that is saved by a web server onto a web browser, which can be later retrieved from that browser. Depending on the features offered.
  • We may use cookie and tracking technology. Although no Personal Data will be collected via cookies and other tracking technology, if you previously provided Personal Data, cookies may be linked to such information.

Links to Other Websites

Please note that our website/app may include links to other websites or apps that are not under our control or maintenance. This Privacy Policy is only applicable to our website/app, and we advise you to carefully review the privacy policies/privacy of any other website or app you visit.

Security Practice & Procedures

We employ various measures and protocols to safeguard your Personal Data from unauthorised access, modification, loss, or disclosure, and prevent its misuse. Our systems utilize the latest encryption technology and access controls to ensure security. Our safety and security procedures are regularly assessed by third-party cybersecurity auditors.

To further protect your account, we have implemented multiple security features, such as the option to log in and log out of the app and enable the AppLock feature. Additionally, we enforce device binding to prevent unauthorised access to your account from different devices without additional authentication or OTP. We strongly advise you not to share your MintByIW login, password, and OTP details with anyone.

Contact Us

If you have any concerns or discrepancies related to your Personal Data, please feel free to reach out to our Compliance Officer by writing to us at the following address:

The Compliance Officer

Sumit Saini,

907, 9th Floor, JMD Megapolis, Sector 48, Gurugram, Haryana 122018

mintbyiw@gmail.com

Policy Review & Updates

We reserve the right to review and update this policy as necessary, and such changes may occur at any time. The most current and up-to-date version of this policy can be found at https://mintbyiw.com/privacy-policy.php. Although we will make reasonable efforts to inform you of any changes to this privacy policy, we suggest that you periodically review this policy to stay informed of any updates.

This Privacy Policy applies equally to MintbyIW's desktop Web Portal, mobile application, and mobile WAP site.